TERMS AND CONDITIONS OF SALE

BED SETS (Mattresses & Foundations)

NOTE:  Purchase represents acceptance of terms and conditions set forth

Delivery: Our pricing on bed sets “only” includes in-home “white-glove” residential delivery and setup to Continental US only via Home Direct USA.  For deliveries to Alaska & Hawaii, please contact a Bedding Consultant at (866) 926-8233 for special assistance.     

Lead Time: 4-6 weeks (estimated) from receipt of payment

Payment Options: Payment with order via Check, Visa, MasterCard,     Discover, or American Express.

Return / Cancellation Policy: All mattress and foundation sales are final – no cancellations, returns, refunds, or exchanges (except manufacturer defects resulting in warranty coverage). 

Warranty: Mattresses and foundations are covered by a 10-year, non-prorated warranty through the Simmons Company.  Other bedding items are covered by their respective manufacturer’s warranty.     

Other:

·         Bed set prices include mattress and foundation (set).

·         All sets include an 8.75” high profile Triton foundation unless otherwise specified.

·         Mattress only purchases = $100 off of set price.

·         Prices do not include sales tax (Direct Purchase Programs, Inc. is only responsible for collecting tax in the state of Maryland (5%). Tax declaration and payment is the sole responsibility of consumer.

Customer’s Responsibility: It is the customer's responsibility to thoroughly inspect the bed set when it is delivered.  Your signature on the shipping documents signifies that you are accepting receipt and that the merchandise is in good condition.  In the unlikely event that any damage is found, please refuse the shipment, note the damage on the shipping documents, and contact us immediately at (866) 926-8233. 

BEDDING ITEMS  (Sheets, Pillows, Mattress Toppers, etc.)

NOTE:  Purchase represents acceptance of terms and conditions set forth

Shipping Charges - Continental United States

All complete in-stock orders are shipped within 5 – 7 business days of receipt of your order.  Longer lead-times are possible for items not in stock.  

The following delivery costs are for merchandise pictured and described on our website.  UPS Ground shipping and handling costs for deliveries to domestic United States street addresses are based on the amount of your order, per shipping address, according to the following chart:

Orders totaling:                                 UPS Ground shipping & handling charge 

$            0 - $     49.99                                   $   9.95

$    50.00 - $     74.99                                   $ 11.95

$    75.00 - $     99.99                                  $ 13.95

$  100.00 - $   149.99                                   $ 17.95

$  150.00 - $   199.99                                   $ 20.95

$  200.00 - $   249.99                                   $ 24.95

$  250.00 - $   499.99                                   $ 34.95

$  500.00 - $   799.99                                   $ 49.95

$  800.00 +                                                    $ 79.95

Shipments to Hawaii, Alaska, U.S. Virgin Islands, Puerto Rico, and Guam are available, but require a special freight quote – please contact us for information.  We can not ship to foreign countries or domestic Post Office Boxes.  In addition, we do not ship C.O.D.  

Return Policy

All orders are hand-packed and carefully inspected prior to shipment.  ALL SALES ARE FINAL - no cancellations, returns, refunds, or exchanges (except manufacturer defects resulting in warranty coverage). 

In the unlikely event that your product arrives with a defect, please contact us by calling (866) 926-8233 within 48 hours of receipt of your order for instructions on receiving a replacement.  All defective merchandise must be returned unused, in the original packaging, and per the instructions given by our customer service department – no exceptions.   

Sales Tax: All orders shipped to the States of Maryland and Pennsylvania will be charged a 6% sales tax.